FAQs

About My services…

When can I expect to receive my order?

Items bought from My shop will be dispatched via Royal Mail (unless otherwise stated) within 3-5 working days of purchase. Due to Covid-19, this may delay your order. If you need your items posting asap, please get in touch: scarletgraves@outlook.com

On receipt of an email completing your order you should expect to receive your items:

UK: 1-3 days

EUROPE: 3 – 10 days

REST OF THE WORLD: 5 – 10 days (though this can take anywhere upto 6 weeks as per the Royal Mail website)

Some items maybe sent via courier and will be stated in the item description if so.

My item is damaged/missing, what do I do?

Contact Me within 14 days of receipt of your order at ScarletGraves@outlook.com and I can find your order and get you sorted out with a replacement/credit note.

Refunds can only be given if an item is faulty or damaged and must be returned within 14 days of receipt. Or if the item is no longer in stock and cannot be replaced.

Are you taking commissions?

I do, however, I limit how many I take on. Sometimes I will list certain types of commission in My shop to purchase and will announce when My commissions are open via My social media platforms. Please get in touch via My email to discuss if you have a specific project in mind.

The rate for commissions varies on how much work is required, if you give Me your ideas and budget I can then see what I can come up for you.

My policy for commissions is as follows; unless ordering online via a listing, 50% of your fee will be required to book in the work with the other 50% to be paid on completion. I will forward you a sketch to look over and discuss and then once approved I will work on a completed piece. I include up to 5 amendments you can make to the piece, however, anymore after that will need to be charged extra for and added to your invoice. I will, of course, discuss this with you first so we’re always on the same page. This covers any extra time I need to spend on the project than planned.

All sales are final in regards to commissions.

Do you offer a GFE?

No, I do not. Go to The Graveyard to see a list of My kinks and interests as well as My hard limits.

Can I make an outfit request for O/our session?

You can, themes of outfit are fine and I have plenty to choose from. However, I do not take requests that are lists of specific items you require Me to wear down to the brand. If you have a request for something very specific you will need to purchase the garments yourself for Me to wear. Make your request when sending your application. There maybe an extra fee in some cases.

Do you offer dinner dates?

Yes! I love a dinner date. We can do some stealthy humiliation maybe? Or I can tell you all about My filthy adventures, prehaps make you confess to Me all of your perverted sins. Maybe I will have you plugged with a butt plug I can control from My phone…lots of fun options!

My fee for dinner dates is £100p/h with a 3 hour booking minimum plus all expenses.

Do you offer outcalls?

I do. Please take note, you will be required to pay 50% of My fee up front to secure the booking plus cover all travel and accommodation costs. You will also need to be screened accordingly.

May I buy You a gift, Mistress?

Don’t ask silly questions, of course you can. I like expensive donuts, cash, taxidermy, jewellery, shoes, toys for My collection, books, art, lots of things. If all else fails, buy a bath bomb (Providing there’s no lavender and/or patchouli involved, I also hate cinnamon). Go to My tributes & wishlists page here.


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